Terms and conditions
We may change these terms and conditions at any time. Any change will be effective immediately. All changes to these terms and conditions will be posted to our Website. Your use of our Services after any change means that you agree to our amended terms and conditions. Therefore, you should read these terms and conditions each time that use our Services.
The terms “we”, “us” and “our” describe 4 Business Group (“Deals 4 Brisbane”), its subsidiaries and related bodies corporate. The term “you” refers to the person accessing or using Deals 4 Brisbane or our Services, or the company or organisation on whose behalf that person accesses or uses Deals 4 Brisbane or our Services.
4 Business Group (“Deals 4 Brisbane”) is registered in Australia at 25 Prudence Court, Brisbane QLD 4152, Australia. ABN 8357 2816 603. Our e-mail address is [email protected]
Deals 4 Brisbane is an online community from businesses for businesses and people to organise their interests and needs. Through our website located at https://www.deals4brisbane.com.au. you can buy and share the best products and services in your city. The Services also include the opportunity to purchase special Deals for our products and the products and services of third party merchants.
In order to purchase goods and services from deals4brisbane.com.au, you must first complete the registration process, during which we will collect personal information about you. The information will include your name, email address, address, telephone number, gender and birth date. We do not collect personally identifiable information about you except as disclosed by you on a voluntary basis.
We also collect personally identifiable information when you choose to use certain other features or programs of the Site, including viewing deals or making purchases,consenting to receive email or text messages from us, including but not limited to upcoming promotions, advertising, contests, news or events.
How We Use Your Information
deals4brisbane.com.au only uses your personal information for the original purposes it was given. Your personal information will not be sold or otherwise transferred to unaffiliated third parties without your approval at the time of collection. deals4brisbane.com.au may, however, disclose, use, give or sell your personal information to merchants, suppliers, service providers, affiliated businesses, including but not limited to restaurants, business partners, licensors, sponsors, advertisers, other third parties who need to know in order to deliver services relating to this deals4brisbane.com.au or with whom we have a business relation, in case of an actual or proposed merger or sale of assets or as otherwise required by law.
Please note that personally identifiable information is used only to provide you with a more enjoyable, convenient online experience and to help us identify and/or provide information, products or services that may be of interest to you. We use your personally identifiable information to support and enhance your use of the Deals 4 Brisbane and its features, including without limitation: fulfilling your order; providing customer service; tracking email invitations you send; and otherwise supporting your use of the deals4brisbane.com.au. Further, this Site reserves the right to contact you regarding matters relevant to the underlying service provided and/or the information collected.
We may permit certain trusted third parties to track usage, analyse data such as the source address that a page request is coming from, your IP address or domain name, the date and time of the page request, the referring web site (if any) and other parameters in the URL. This is collected in order to better understand our Site usage, and enhance the performance of services to maintain and operate the Site and certain features on the Site. We may use third parties to host the Site; operate various features available on the Site; send emails; analyse data; provide search results and links and assist in fulfilling your orders.
How We Protect Information
We are committed to protecting the information we receive from you. We take appropriate security measures to protect your information against unauthorised access to or unauthorised alteration, disclosure or destruction of data. To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we maintain appropriate physical, electronic, and managerial procedures to safeguard and secure the information and data stored on our system. As mentioned above, credit card and billing information is recorded via a Secure Socket Layer connection (SSL) and is fully encrypted. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.
Conditional Use of Deals 4 Brisbane and Services
Your use of Deals 4 Brisbane is conditional upon your agreement that:
- you are 18 years of age or older;
- you will comply with this Agreement;
- you will not copy or distribute any part of Deals 4 Brisbane without our prior written authorisation;
- you will provide accurate information when creating an account or registering for our Services;
- you will not use the communication systems provided by or contacts made on Deals 4 Brisbane for any purposes;
- we are responsible for your Content submissions, profile information and links, pictures, and other such content;
- as a user of Deals 4 Brisbane you agree to give access the Content you submit through Deals 4 Brisbane and to use, distribute, reproduce, prepare derivative works of, display and perform such Content as permitted through Deals 4 Brisbane;
- will not submit Content that is copyrighted or subject to third party proprietary rights, including privacy, publicity, trade secret, etc., unless you are the owner of such rights or have the appropriate permission from their rightful owner to specifically submit such Content to Deals 4 Brisbane.
Your Account and Profile
You will need to register by creating an account with Deals 4 Brisbane in order to publish Content on Deals 4 Brisbane or obtain access to certain Services, including Deals. If you choose to create an account or Deals 4 Brisbane profile, you agree to provide only accurate, complete registration information, and you will update that information if it changes. You are responsible for any and all access to Deals 4 Brisbane or use of the Services by persons using your profile.
Privacy and Personal Information
By purchasing or acquiring a Deal, you agree that we may disclose any registration information previously provided by you, including but not limited to your name, address and/or email address, to the relevant Merchant if such provision is reasonably necessary for the Merchant to provide the Deal to you.
Links to other Websites
Deals 4 Brisbane offers customers – businesses the opportunity to purchase Vouchers which are redeemable for services and products from third party merchants (“Merchants”) with a time limited validity period. Deals 4 Brisbane offers the opportunity to purchase special products/deals directly from us.
Specific Terms of Deal
Each Deal has specific terms associated with the Deal, which will be presented to you before you commit to purchase the particular Deal. These specific terms will also be set out in any relevant voucher. We recommend that you read Deal specific terms closely before deciding whether to purchase a Deal.
Deal specific terms supersede any inconsistent terms in this Agreement, except to the extent such terms are prohibited by applicable law. We reserve the right to alter Deal specific terms at any time at our sole discretion.
How It Works
When you place an order for a given Deal, you make an offer to purchase the Deal on the terms, restrictions and conditions associated with the Deal, including the terms of this Agreement. Once you’ve placed your order, you will be charged for the price of the Deal and you will receive an email containing confirmation of your purchase, including an invoice. If you are purchasing a voucher, we will email your voucher to you within 24 hours of your purchase. The voucher will also be available in the ‘my vouchers’ section of your account. If you are purchasing a product and no voucher is provided, we will email a dispatch confirmation, then deliver the product to your nominated address in the time frame stated on the dispatch confirmation.
Expiration Dates on your Voucher
Deals 4 Brisbane vouchers are valid for certain periods, or on certain dates. The validity period for a voucher is printed on the voucher. You may redeem the voucher (or make a booking for the purpose of redeeming your voucher) during the validity period. We recommend that you book as early as possible during the validity period in order to secure your preferred time. The Merchant is obligated to honour the voucher in compliance with law. If the Merchant refuses to honour the voucher or accept a booking before the expiration date, then you may be entitled to a refund.
General Voucher Terms
The following additional terms apply to all Vouchers:
- no cash value for any voucher
- vouchers cannot be combined with any other vouchers, coupons or promotions unless noted on the voucher
- neither we or the Merchant are responsible for lost or stolen vouchers or voucher numbers or voucher redemption codes
- duplicate use, sale or trade of vouchers is prohibited;
the voucher price includes relevant goods and services tax (GST).
For Deals the Merchant is the issuer of the voucher. The Merchant shall be fully responsible for any and all loss, injuries, illnesses, damages, claims, liabilities and costs suffered by or in respect of a customer, caused in whole or in part by the Merchant or its products and services. By purchasing a voucher Deal, a customer acquires the right to redeem the voucher according to its terms and the terms of this Agreement. Whether you choose to redeem the voucher is within your sole control and at your sole discretion. For Deals where no voucher is provided, we market the Deals and sell products directly to you. We and our suppliers comply with relevant law in relation to any and all loss, injuries, illnesses, damages, claims, liabilities and costs suffered by or in respect of a customer, caused in whole or in part by the products sold directly to you via Deals 4 Brisbane.
Deals Available For Sale
Some or all products or services provided on deals4brisbane.com.au may not be available for purchase to customers residing in certain jurisdictions or geographic areas. We reserve the right, in our sole discretion, to exclude or otherwise limit the provision of a Deal to a person residing in any jurisdiction or geographical area. We do not represent or warrant that any Deal promoted on Deals 4 Brisbane will be available for purchase by any particular person.
Deals 4 Brisbane will generally only refund the purchase price of a Deals 4 Brisbane “gift card” – the form of a credit to be used exclusively at deals4brisbane.com.au. If received within seven calendar days from the date of purchase. Exceptional circumstances will be handled on a case-by-case basis. We will process any refund due to you as soon as possible and no later than 30 days from the day we confirmed to you that you are entitled to a refund. If you would like to discuss a refund, please refer to the “Contact Us” section below.
The following are examples of our exceptional circumstances refund policy in action:
Merchant goes into liquidation: If you believe that a Merchant has gone into liquidation, simply let us know and we’ll look into it;
Merchant fails to provide the goods or services: simply let us know and we’ll look into it;
Merchant does not have the capacity to fulfil the products or services within the validity period: If you contact the Merchant prior to the voucher expiration date for the purpose of making a booking, the Merchant must provide a reasonable choice of available times for you to book (either before or shortly after the voucher expiration date) and must then honour any agreed booking. If the Merchant fails to provide a reasonable choice of available times for you to book or fails to honour an agreed booking, we will provide your choice of a full refund or “gift card”;
Goods or services provided by the Merchant are not as advertised: If a Merchant fails to provide the goods or services as advertised by us, let us know and we’ll look into it. If we find that the Merchant has failed to provide the goods or services as advertised, that the Merchant has no reasonable grounds for its failure and that you did not accept alternative goods or services in exchange for your Voucher, we guarantee to provide your choice of a full refund or “gift card”;
Your product is damaged, defective is not to specification: If you purchase a product from us, and that product is damaged, defective or not to specification, simply let us know and we will arrange for return of the product to us. However, if we do not agree that the product is damaged, defective or not to specification, we will not issue a refund of the purchase price or a reimbursement of your postage costs. In such circumstances, we can return the product to you at your cost. We will notify you of the status of your refund request, and provide a return address for the product, via e-mail as quickly as possible.
Your product is not delivered on time, or at all: If you purchase a product from us, and that product is not delivered within the time stated in the Dispatch Confirmation, please let us know. If your product is not delivered at all, you will be entitled to a refund. However, please be aware that most cases of non-delivery are properly categorised as late delivery, and the arrangements outlined above will apply.
You agree to compensate us for all losses, expenses and other costs (including but not limited to reasonable legal fees) incurred by us which are caused by your breach of this Agreement. This defence and compensation obligation will survive the termination or expiry of this Agreement and your use of Deals 4 Brisbane.
The communications between you and us use electronic means, whether you visit deals4brisbane.com.au or send us emails or communicate with you via email. We will send emails to the email address you provide. You are responsible for providing the correct email address to us and updating your details as necessary. If you fail to provide your correct email address, we will not be responsible for any damage you suffer as a result of not receiving our communications. Further, we will not be responsible for any damage you suffer as a result of not receiving our communications, where that non-receipt is caused by our emails being quarantined in spam or junk folders, or by other factors outside of our control.
We will do our best to resolve any disputes over this Agreement. If you wish to take court proceedings against us, you must do so within Australia. Relevant Australian law will apply. You represent that you are legally able to accept these Terms of Service and enter into this Agreement. You confirm that you are either more than 18 years of age, or possess legal parental or guardian consent, and are fully able and competent to enter into this Agreement, and to comply with this Agreement. If you aren’t, you must please stop using deals4brisbane.com.au and the Services.
Last updated: 28 June 2019